Our People

  • MarkRoyden

    MARK ROYDENDIRECTOR

    Mark joined in 2006 as Director and shareholder. Mark has been working in the logistics business for over 35 years. His philosophy of 1st class personal customer service underpins Global's service ethos.  Mark has a popular collection of catch phrases that he enjoys more than his staff.

London Sea OperationS

  • andy-costara

    ANDY COSTARA OPERATIONS MANAGER

    Andy has been with Global Forwarding since 1994 and plays a key role in the day-to-day running of the company. She is popular with customers and suppliers due to her detailed knowledge of the industry. Her bubbly personality has something to do with her popularity too!

  • KimScrivener

    KIM SCRIVENERCUSTOMER SERVICE EXECUTIVE

    Specialising in exports and insurance Kim has been with Global Forwarding for over 147 years!!! Being a keen foodie Kim occasionally shares her healthy culinary skills with the office. She is a dedicated swimmer and has the webbed toes to prove it.

  • NimeeGudka

    NIMEE GUDKACUSTOMER SERVICE EXECUTIVE

    Nimee came to Global in 2010 working in imports/ex-ports and cross-trades. Nimee enjoys building relationships and keeping in touch with customers. Being an organised person she has the tidiest desk in the office.

  • KishoreSavjiani

    KISHORE SAVJIANICUSTOMER SERVICE EXECUTIVE

    Joining in 2013 he especially likes using the systems Global has created as it holds everything he needs to satisfy his customers. Kishore has a true passion for cricket and even has a sneaky peak of watching cricket on his phone at lunch time of course!

  • binal

    BINAL GANESHCUSTOMS CLEARANCE CO-ORDINATOR

    In 2011 Binal started in the Import departments then moved into Customs Clearance and HMRC. Binal especially likes the troubleshooting part of her role and learning about other countries shipping rules and regulations. Binal has a cheery disposition and is full of smiles. She always keeps a never ending supply of hand cream on her desk.

  • JAYSHREE PATEL

    JAYSHREE PATELCUSTOMER SERVICE EXECUTIVE

    Working in the freight forwarding industry for over 15 years, she has handled multimodal shipments via air, sea and road freight. This includes, imports, exports, consolidations and cross trade shipments. Jayshree thrives on helping customers no matter what is thrown at her, a happy customer is a happy Jayshree! She really enjoys nutty dark chocolate.

London Heathrow Air Operations

  • LeeThornton

    LEE THORNTONAIR FREIGHT MANAGER

    Lee has been in the air freight industry since 1979, bringing his wealth of knowledge to Global Forwarding in 2004. He opened the Heathrow Air Freight office in May 2013. He enjoys the customer inter-action and maintaining relationships with customers. Lee is a golf enthusiast and you can find him on a green at the weekend.

  • SamOSullivan

    SAM O'SULLIVANCUSTOMER SERVICE OPERATOR

    Sam joined the Airfreight industry at the beginning of 2016. He is enjoying learning a variety of new skills and meeting new people. Sam is fairly new to Global and hopes to enhance his knowledge and experience with us. He’s a social butterfly and plays a lot of football.

  • tania

    TANIA DAYAIR FREIGHT OPERATIONS

    Having worked in this industry for over 27 years, Tania is certainly a fountain of knowledge. Based at our London Heathrow office she likes to make things happen for our customers. Tania has a great interest in classic fast cars. She enjoys cooking as she originally trained as a chef but we have yet to put her to the test!

  • stephanie

    SONIA KHOSLACUSTOMER SERVICE OPERATOR

    Started working for global forwarding in May 2018. Been in freight forward industry for 12 years but doing courier side mainly dealing with DHL,TNT,FEDeX,UPS. Import and export is new for me and look forward to getting my teeth into this field. I love to chat and socializes with everyone and love to travel.

London Accounts

  • SmitaSitapara

    SMITA SITAPARAFINANCIAL CONTROLLER

    Smita joined in 1996 as a graduate and has flourished into her role as Head of Finance. With continually meeting deadlines and maintaining cost control she thrives in this role. Smita collects watches and brightens up the office by wearing a different one every day. She has a passion for spicy food.

  • JagruttiTana

    JAGRUTI TANNASENIOR FINANCE ASSISTANT

    Joining Global in 2005 she became known to her colleagues as 'Jags'. Assisting the Financial Controller she has an excellent eye for detail and loves working with numbers. She has a unique talent of impersonating everyone in the office.

IT Department

  • samrat

    SAMRAT RAHMANIT MANAGER

    Samrat is supporting all of Global systems which were developed in house, offers customer and customs interface, as well as handling 100s of files daily. Samrat has over 12 years of IT experience and is responsible for the well-being of our system and its users. Samrat enjoys traveling and visiting new places in the UK.

Sales

  • rashmi

    RASHMI BHAGATPROJECT MANAGER

    Rashmi has been in the ship-ping industry for over 35 years bringing his wealth of experience to Global in 2014. He likes the challenge of coordinating time zones and suppliers with meeting the clients deadline. Rashmi enjoys travelling with work, and he is a devoted follower of cricket and tennis, and a fan of The Big Bang Theory - but thats due to his family watching it - he has no say in the matter!

  • Hassan Nassir

    HASSAN NASIRBUSINESS DEVELOPMENT MANAGER

    Hassan joined Global in 2015 after launching himself into the freight industry over a year ago. With his passion of learning logistics, he is now knowledgeable on Air, Sea and Road Freight. Along with his sound academic background he holds over 10 years in Sales and experience in business management. Hassan is a sociable chap, he enjoys meeting new people and keeping in touch with friends in different parts of the world. He tries to keep fit by eating a selective diet, especially anything with full fat cream!

  • AlisonBuck

    ALISON BUCKTELESALES

    Alison has been with Global since 2012 in the telemarketing department. She does a great job in one of the toughest jobs in sales. She also keeps the sales guys on their toes with her organisation skills and drive, she is known as the Iron Lady! Alison is easily recognised on the phone due to her broad Norfolk accent.

Manchester

  • STEVEH

    STEVE HORROCKSDIRECTOR (GLOBAL MANCHESTER)

    Steve started in the freight forwarding industry in 1991. He has been with the company since 2010 and heads the Manchester branch. With a wealth of knowledge and experience Steve is proud to offer his customers a high level of customer service. As a true Mancunian he has a great sense of humour and whole heartedly supports Manchester United (so he must have a sense of humour!).

  • CHLOEH

    CHLOE HENSHALLOPERATIONS MANAGER (MANCHESTER BRANCH)

    You wouldn’t guess that our youthful Chloe has been working in this field for 19 years. She enjoys learning new things in an ever-changing industry and getting the job done efficiently. Chloe appreciates client feedback as it helps her build a stronger working relationship with customers. Out of the office Chloe likes swimming, snorkelling and has a healthy obsession with the paranormal, including UFO sightings and hauntings.

  • AMANDAA

    AMANDA AWRAMENKOCUSTOMER SERVICE EXECUTIVE

    Amanda has been working in freight forwarding for 14years and enjoys her job with Global. She likes the daily structure involved within role as she has an eye for detail. Outside of work Amanda admits to being a complete Disney geek and to having better geographical knowledge of the USA than the UK!

  • SueIngraffea-costara

    SUSAN INGRAFFEA IMPORT MANAGER

    Susan started working at Global Forwarding in 2003. She also has previous experience working for a steamship line. Susan handles imports from Asia to the US, all the way from booking to delivery and including documentation, tracking and customer service. Susan loves cats, ice cream, and Latin pop stars.

  • MaryJackson

    MARY JACKSONEXPORTS EXECUTIVE

    Mary has been working in the Logistics field for 10 years and joined Global Forwarding at the beginning of 2014. She has a strong background in customer service which is a vital part of her role which also includes: processing the bookings, track and trace sea shipments and data entry. Mary loves children and is a proud parent of one whom is her world. She adores shop-ping and is highly obsessed with fashion & photography. Mary makes the most of her spare time with her family and enjoying life!

  • MichaelI

    MICHAEL IORIOEXPORT MANAGER

    Michael has been in the industry for a mere 18 years mainly handling US exports of all kinds. He finds the most enjoyable part is dealing with people in other countries and learning how things operate in other parts of the world, this really improves your geography skills! Michael is a huge New York Yankees fan (baseball), his other interests are going to concerts, hiking, travelling and trying to find homes for stray animals.

  • VinnyBuffa

    VINNY BUFFALICENSED CUSTOMS BROKER

    Vincent has been a licensed customs broker since 1988 with 42+ years industry wide. He joined Global Forwarding in 2005. In his role great attention to detail is required for customs clearance, he also works closely with the FDA (Food & Drugs Administration). Vincent only works happily when there is a pack of BBQ potato chips on his desk. He is a keen golfer and has been interested in model rail roading since the 1980s!

  • FernandoLavrador

    FERNANDO LAVRADORCUSTOMS BROKER

    Fernando has been in the industry since 1996 - he joined Global Forwarding in 2012. Fernando's role includes clearing cargo through US Customs and overseeing the paperwork to have the cargo released for the customers, this includes all other government agencies. He is enjoying his time at the company and working with a great team. Fernando never misses an episode of The Voice and is a follower of soccer.

  • JohnWu

    JOHN WUBUSINESS DEVELOPMENT MANAGER

    John Wu, has been in the transpacific trade since 1996, joining Global Forwarding in 2011. He knows logistics from A to Z on both sides of the Pacific with 6 years in Asia and 12 years in the USA. His Chinese language and cultural skills help with the smoothness of transactions. John has traveled extensively throughout China and good part of South East Asia. All of this has become knowledge to generate good logistic solutions for clients. John has a great talent for his role and is definitely an expert in his field!

  • Irome Dharmakeerthi

    IROME DHARMAKEERTHIINBOUND CUSTOMER SERVICES

    Irome started working in this industry in 2010 and works to a high standard in imports. She thrives on the fast pace of her role and being part of a knowledgeable team. Irome is a Science graduate from University of Colombo in Sri Lanka. She has over 15 years experience working for organisations in International Marketing and Customer Services.

  • Lucy

    LUCY QUINTALINOBUSINESS DEVELOPMENT MANAGER

    Lucy joined the company in 2004, after studying International Trade and Maritime Management at the College of Central London. She started working for Global Forwarding in the UK office and relocated to New Jersey in 2008 where she quickly learned the ins and outs of imports and exports while working with the Operations team. In 2013 Lucy moved into a Business Development role to challenge herself, she thrives on this. Lucy is passionate about her work, with her bubbly personality and friendly manner she is always there for her customers when they need her. Lucy is a huge Marmite fan.

  • MichaelNicola

    MICHAEL NICOLAEXPORT COORDINATOR

    Michael Nicola is the new export coordinator of our US team and he has 8 years experience in the logistics business. He worked in shipping industry as a customer service representative and a trucking supervisor before joining Global. He was born in Alexandria by the sea thats why he loves swimming and to spend his vacations by the sea with his family.

  • Solange

    SOLANGE GONCALVESBUSINESS DEVELOPMENT MANAGER

    Solange joined Global in December 2015. With over 8 years’ experience on the Transpacific Trade lane and strong knowledge on the Latin American lane. She enjoys interacting with many of the diverse cultural backgrounds that she comes across in this industry. When not at work, Solange loves to travel, visit the gym, go to concerts and enjoys American football while eating chicken wings and the odd sip of beer!

  • AmandaP

    AMANDA PIRESBUSINESS DEVELOPMENT MANAGER

    Amanda came into this industry in 2014. She enjoys interacting with people daily and finds there’s never a dull moment in the logistics industry. Amanda is notorious for answering emails in the middle of the night (that’s dedication for you!). In her own time Amanda loves to travel and cook and spend time with her dog.